Shipping is FREE* on eligible products when you spend $250.00!
Shipping is FAST – most orders are delivered in 7 - 9 business days!
Orders under $250.00 deliver in 7 - 9 business days for only $10.99!
Mail or fax orders are shipped once payment is received unless an account with Altaoneusa.com has already been established.
Continental US Shipping Rates:
Shipping rates on orders are calculated by real time shipping with UPS or FedEx. Please contact us for all orders needing to be shipped outside the Continental United States and or orders that need expedient services.
Please Note: All orders shipped UPS or FedEx are waived from a required signature unless otherwise instructed via comments on your order, or by email or phone.
Free Shipping:
At Altaoneusa.com, we offer free shipping on most orders when you spend over $250.00. The products that qualify for free shipping will have the free shipping logo on the product page. Orders must ship within the contiguous United States. Free Shipping will not qualify for special orders or non-stocking items. Orders must be process on our website to qualify for this free service. We reserve the right to choose the best method of shipment on all orders that qualify for free shipping.
Shipping Locations
Alta One utilizes over 40 warehouses nationwide. This allows us to locate the warehouse closest to our customers, with the products they need, and ship it for the least amount of overall cost.
Handling Fees
At Altaoneusa.com we do not charge a standard handling or processing fee. Items that are oversized or bulky or above a certain weight, would be shipped common carrier/LTL freight and shipping cost added to order.
Hazardous Material
UPS and FedEx classify some items as hazardous (for example, bleach or corrosive identified items). Therefore, these items would be subject to additional handling fees via UPS or FedEx with no guarantee of safe delivery. Therefore, Altaoneusa.com does NOT ship Hazardous Material via UPS or FedEx. All Hazardous Material products will be shipped with a Common Carrier/LTL.
Common Carrier/LTL Shipping
Orders or items that cannot ship via UPS or FedEX Ground due to their weight, size and/or if considered hazardous material, will be shipped via Common Carrier/LTL. (Examples of such items are large material handling, outdoor furniture or hazardous chemicals.) Such orders ship within 10 business days from when the order was placed. Delivery then will be approximately 3 to 5 business days once the ordered item has shipped.
Orders shipped via LTL to a residential address are strictly delivered to your curbside. The trucking company will typically charge additional service fees for any type of delivery other than curbside delivery. (Examples of this would include a need for a lift gate for a successful delivery.) Altaoneusa.com does not include a delivery service other than curbside. Customers will be responsible for any additional charges for extra services. Customers are also responsible for additional charges due to missed delivery appointments or redeliveries.
Shipping Time and Transit In order to offer the most economical shipping rates and most reliable service, we proudly ship via UPS or FedEx. Processing and shipping your order fast is our priority. While most orders do ship the same day, depending on when your order was received, some will be shipped on the following business day. All orders except for large or bulky items, hazardous material products, or a special large-volume order are shipped via UPS or FedEx Ground. Shipping then takes between 1-7 business days. We do not ship orders on Saturday or Sunday. The time it takes for delivery is determined based on the closest warehouse to you that has inventory of the items you ordered.
Delivery Time:
5-9 business days within the continental United States.
UPS and FedEx Delivery Days:
Monday through Friday (except major holidays).
Exceptions for UPS and FedEx Delivery:
UPS and FedEx cannot deliver to P.O. Boxes. We do not ship to Alaska, Hawaii or APO/FPO addresses.